The audio visual design process is based on a proven methodology and set of best practices obtained from years of experience. Our experienced sales team has an in depth knowledge of collaboration rooms and works closely with customers to fully understand the unique business requirements of each organization, as well as, the audio visual system needs for the space.
Site Survey and Needs Assessment
An in depth site survey and needs assessment is conducted and begins with a discussion of the room’s overall functionality and objectives. Topics also include different equipment options that may be needed; such as displays, projectors, video conferencing equipment, control systems and more. Additionally, our team will provide guidance on how to achieve a favorable room environment with proper lighting and audio levels.
Room Design and Proposal Creation
Expert design engineers leverage the information from the site survey, along with a unique understanding of optimal collaboration environments, to design or tailor an audio visual solution specifically for the room. A comprehensive proposal is created for each project by:
- Evaluating customer needs and specific requirements
- Identifying equipment and solutions that work within designated budget
- Developing comprehensive system functionality and room layout
Proposal Review and Questions
Once created, the proposal is delivered to the client where system functionality and pricing are reviewed with our team. Any comments or questions will be addressed and, if necessary, changes will be deferred to the design team.
Our team has a deep understanding of how different technologies work together to create a cohesive collaboration environment. The goal is to ensure the technology is seamlessly integrated into the room so users are able to focus on the meeting at hand. As a result, customers will receive an entire audio visual solution that is perfectly aligned to their needs.
Close
Project management is essential for the successful deployment of audio visual systems and can often be the difference for completing a project on-time. Proven processes and methodologies must be in place to ensure effective communication and resource planning. Therefore, every audio visual installation begins with an experienced project manager that coordinates all aspects of the project and serves as a dedicated point of contact for customers.
Coordinate Logistics, Configuration & Integration
Milestones and completion dates are set based on the target installation date and the PM begins coordinating and scheduling the resources needed to complete the project. This includes ordering and tracking materials, scheduling and meeting with contractors, working with installation technicians and control system programmers, overseeing the rack build and more.
Implementation
Once the rack has been built, the PM will coordinate delivery to the site and schedule technicians to install the equipment. On the first day of installation, field technicians will arrive and check -in with the designated point of contact the complete the following tasks:
- Installation of the equipment at the customer’s facility
- Configuration and orientation of the equipment
- Troubleshooting and testing of the unit to ensure functionality
- End user system orientation during the same visit as installation and testing
Field-technicians are in constant communication with the PM throughout installation and have immediate access to engineers and advanced technical support thereby limiting delays.
Strong Communication with Project Meetings & Status Updates
Throughout the entire implementation process, the PM will remain in close contact with the client to ensure all deadlines are met. Additionally, he will serve as a liaison between the client and Smartech personnel to ensure an organized and effective process resulting in a hassle-free project for customers.
Close
With the push of a button participants can switch between content from a PC, projector or interactive IW; mute and unmute microphones; pan, tilt, or zoom the camera on a video conferencing system, connect video and audio calls and much more. This eliminates the need for multiple remotes and provides an easy to use interface for meeting participants.
A user friendly interface for AV room environment, Customers can have access to a time tested, proven interface with the following features:
- Presentation, audio conference, and video conference modes that automatically revert to preset lighting, shade, and display controls
- Taskbar with commonly used functions, such as lighting and volume control, available at all times
- Automatic shutdown either at a specific time each night or through an occupancy sensor after a certain period of inactivity
- Customized to room specifications by adding or removing features and personalized to include company logos
- Detailed user manual with button-by-button descriptions and screen shots of each system task
Custom GUI Development
Our expertly trained programmers have a deep knowledge of all major control system platforms and will design an interface based on an organization’s unique needs and specifications. To ensure functionality of the final GUI configuration, Smartech installs the control system program on a webserver and allows the customer to test the interface remotely. This gives the end-user a chance to try out their system and request changes or modifications before the system is deployed to the site. Additionally, a custom interface includes a detailed control system design document/user manual with screen shots of each system task and a button by button description of each function.
Bring Your Own Control
Augment any control system with a downloadable iPad app that functions similarly to the touch-panel control. This allows a user to control the room with a familiar device from any seat in the house instead of having to sit directly in front of the touch panel. As a result, colleagues no longer have to lean across each other to adjust the speaker volume or switch presentation modes.
Close