For example, many organizations look to implement collaboration solutions to connect remote teams or increase communication across their workforce. From there, key stakeholders and end users are interviewed to identify critical process that have an impact on staff workload as well as determine expectations and user perceptions.

The final result is a detailed report that describes the organization’s underlying network and provides a summary of business objectives. The report provides an overview of issues identified and global recommendations with priorities for remediation around the following areas:

• QoS Compliance: Enterprise quality of service (QoS) strategy for video, voice, and end-user business applications and the making/classification and queuing implementation from end-to-end for compliance and consistency.
• Performance Compliance: Network utilization such as CPU, memory and bandwidth to identify any gaps and determine whether the network has enough resources for deploying video applications.
• Hardware and Software Compliance: Hardware platforms, device line cards and buffers, and software releases for consistency and compliance with the required level to support video applications.

The Business Video Assessment is based on years of experience and built upon industry standards and best practices to ensure that collaboration environments are running the most efficient manner possible. Determining the key drivers and network impact of a collaboration implementation, along with stakeholder and end user perceptions, will help ensure the solution satisfies an organization’s requirements. This helps ensure a consistent experience and allows end users to embrace visual collaboration as a business tool by making full use of the technology without it getting the way of true collaboration.

Then our team will focus on creating a series of processes and procedures for video conferencing management including the following areas:

• Conference scheduling
• System monitoring
• Change management
• Conference support and management
• Staffing requirements and roles
• Staffing responsibilities